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Refund & Return Policy
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may return the item(s) under the following conditions:
1. Return Period
You have 30 days from the date of delivery to initiate a return. Any request made beyond this period will not be accepted.
2. Condition of Items
Items must be returned unused, in their original condition, with all tags attached, and in their original packaging. We reserve the right to refuse any returns that show signs of wear, damage, or alterations.
3. Non-Refundable Shipping Costs
Please note that the original shipping cost is non-refundable.
Customers are responsible for the cost of return shipping.
4. Return Process
Once we receive your returned item(s), we will inspect them and notify you of the approval or rejection of your refund within 7 business days.
If approved, your refund will be processed, and the funds will be returned to the original method of payment. Please note that depending on your bank, the funds may take additional time to reflect in your account.
5. Non-Eligible Items
Items that do not meet the above conditions will not be eligible for return, and no refund will be issued.
6. Contact Us
For any questions or to initiate a return, please contact us at info@d30wear.com.
By purchasing from our store, you agree to comply with this return policy.
This policy follows Swiss consumer laws and is designed to ensure a fair and transparent process for both parties.
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